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Comprehensive Service & Repair: Protecting Your Fire Safety Investment

Expert maintenance and 24/7 emergency repair for all brands of fire curtains,

smoke containment, and draft barriers.

Schedule a Service Inspection

Reliability Beyond Installation

At Upstate Architectural Solutions, we understand that installing a fire safety system is a significant investment in the protection of your property and its occupants. Whether that system was installed by us or another manufacturer, it deserves the highest level of care to function correctly when it matters most.

Our dedicated Service Department is designed to maximize the reliability, effectiveness, and longevity of every fire curtain and smoke containment system in your building. We are your local partners in compliance and safety across the Southeast region.

Planned Maintenance Programs

Fire safety systems involve complex moving parts that must be tested regularly to ensure they deploy correctly during an alarm. Neglecting maintenance isn't just a safety risk; it’s a code violation.

Our Planned Maintenance Services are designed to take the worry out of compliance. We work with facility managers to develop a customized maintenance plan based on specific manufacturer recommendations and NFPA 80 standards.

What Our Program Includes:

Scheduled Inspections: Routine testing and visual checks to identify wear and tear before it becomes a failure.
Universal Brand Service: We provide maintenance programs for all brands and manufacturers, including competitor products. You do not need to have purchased the system from us to get our expert support.
Manufacturer-Guided Adjustments: We utilize official protocols to calibrate motors, guides, and deployment mechanisms.
Compliance Documentation: We provide the necessary paperwork to satisfy local Fire Marshals and insurance requirements.

Why Maintenance Matters: Regular service extends the life of your equipment, prevents costly emergency replacements, and ensures the "fail-safe" mechanisms actually fail safe.

24/7/365 Emergency Repair

A stuck fire curtain or a malfunctioning smoke barrier can shut down your building's operations, blocking elevators or corridors and disrupting business. Unexpected issues don't stick to a 9-to-5 schedule, and neither do we.

We are always on call.

Our expert service crews are available around the clock—days, nights, weekends, and holidays.

Rapid Response: We deploy quickly to locations across the Upstate to assess the situation.
Critical Parts Inventory: Our teams carry essential components to perform fixes on the spot whenever possible.
Minimize Downtime: Our goal is to restore your system to operational status (or secure it safely) immediately so you can keep your doors open.

Have an Emergency ? Click here to call our 24/7 Dispatch Line

Lifetime Support & Partnership

We don't just sell products; we support the lifecycle of your building. From the initial design inception and installation to ongoing maintenance years down the road, Upstate Architectural Solutions is committed to your long-term safety.

We act as an extension of your facilities team. Whether you need a simple battery replacement, a fabric repair, or a complete system retrofit, we provide the expertise to get it done right.

We Service All Manufacturers

You may have inherited a building with fire curtains from a manufacturer that is no longer in business, or perhaps the original installer is no longer local. We can help.

We have the technical expertise to service, repair, and inspect systems from:

Fire Curtain TechnologieS

Smoke Guard

U.S. Smoke & Fire

Coopers Fire

And many others

Frequently Asked Questions

Question 1: How often do fire curtains need to be inspected ?

According to NFPA 80 standards, fire and smoke curtains generally require testing and inspection at least once a year. However, high-traffic areas or specific manufacturer warranties may require more frequent checks.

Question 2: My fire curtain is stuck in the down position. What should I do?

Do not attempt to force it up, as this can damage the motor or tear the fabric. Call our 24/7 Emergency Repair line immediately. We can safely reset the system or manually retract it using proper override procedures.